1 INTRODUCTION
St Clements believes that how a business makes money is just as important as how much money a business makes.
Businesses have an impact on the local community and the natural environment, as well as more traditional stakeholders (such as staff and suppliers). St Clements attempts to take a responsible attitude to all of its stakeholders and make a positive beneficial contribution to broader society. This means having high standards in the following areas:
2 QUALITY AND PROFESSIONALISM – DOING THE RIGHT THING
2.1 Business Ethics
St Clements believes that delighting customers with quality products is the best way to ensure long-term commercial success and observes the following ethical code:
- St Clements will operate with honesty and integrity at all times. This includes paying the correct amount of tax on all of its activities on-time
- The giving or receiving of any inducement or reward in relation to winning or awarding a contract is absolutely forbidden in all circumstances
- Donations of any kind by St Clements to any political party or affiliated organisation are banned.
2.2 Staff
St Clements will:
- Safeguard the Health and Safety of all of its employees
- Act with honesty and integrity in all aspects of staff employment
- Promote diversity and equal opportunities
- Protect confidential or personal information
- Foster employee opportunities for learning and advancement
- Encourage and respect views and contributions from all employees
- Suitably reward all staff for their contribution to the success of the business
- Promote a challenging but reasonable work/life
2.3 Suppliers
St Clements will:
- Act with honesty and integrity with all suppliers
- Establish mutual trust, respect and beneficial relations
- Protect confidential information
- Elect not to do business with suppliers that fail to meet appropriate standards of honesty, integrity, staff welfare and environmental responsibility.
2.4 Customers
St Clements will:
- Act with honesty and integrity with all customers
- Be open and clear about the business’s products, services and capabilities
- Not promise to deliver things that it cannot
- Acknowledge problems when they arise and resolve them quickly
- Protect confidential
3 COMMUNITY PRESENCE – DOING THE RIGHT THING
St Clements will:
- Safeguard the health and safety of the community in relation to its business activities
- Ensure that all of its buildings and grounds are well maintained and contribute to a positive ambience in the vicinity
- Make small contributions to support local charities
- Support staff taking up voluntary roles with community organisations
- Donate old office equipment in support of good causes
- Purchase locally where possible
- Have respect for its immediate neighbours
- Support local initiatives whenever possible
- Positively promote Daventry and the surrounding
4 CARE FOR THE PLANET – DOING THE RIGHT THING
St Clements will:
- Take steps to understand and minimise its impact on the natural environment
- Document an environmental policy to which it will strive to adhere
- Include environmental considerations in purchasing decisions
- Safely and responsibly dispose of all waste
- Support environmental initiatives within the business and the local
St Clements Services Limited is a company registered in England and Wales with company number 2455347.
Our registered office is at 4-6 Church Walk, Daventry, Northamptonshire, NN11 4BL.
The company is registered for VAT with number 547 9779 69.